LOADUP USA CANADA - Online Load / Freight Matching Service

If you register successfully by receiving a 'thank you for registering' message, your UserID is sent automatically to the e-mail address you submitted. You could have typed your e-mail address incorrectly, re-register for a new account with the correct e-mail
The system is now designed to insert UserID's automatically if you have 'cookies' enabled
Click the current text line for info on enabling cookies

Make sure that you are typing your UserID and password accurately.

If the load is past it's collection date, the system will already have deleted it

To successfully post your load to our database, not only must all form entry fields marked
with an asterisk (*) be filled out (including a valid e-mail address), but also, collection and delivery point
regions must be selected so that our load search facility can search by state or province

All users should remove their loads ASAP when sold, the link for this is on your confirmation email and the homepage

One-off loads are automatically removed daily if older than 3 days or older than the auto remove setting that you selected

Ongoing loads are removed after one month, customers may then update them if required

We occasionally have problems with some webmail accounts such as AOL, Hotmail, Yahoo etc. being unreliable in accepting messages consistently.You should obtain a reliable e-mail provider for serious business use.
Members should always log in for load iinformation as e-mail delivery is not always reliable

Roll your mouse over a question relating to your query:

Why haven't I received a UserID number after registering?

I have filled in the registration form. Why can't I reach the members' area with my UserID and password?

Why is my load not showing in the 'Remove / Update Loads' list?

Why do I keep getting the 'essential details were missing' message when I post a load?

Why has my load not been removed yet?

Why am I not receiving confirmation e-mails or alerts

Upgraded to Internet Explorer 6 and having login problems?

Not receiving any of our emails?

To use our system efficiently you should also enable cookies for usacanadaloadup.com. Enabling cookies is not essential, but they help us to direct you to the correct pages and fill in time consuming forms automatically

Cookie troubleshooting tips

1/ Make sure cookies are enabled:

Netscape Navigator 4 and later versions:

To enable your cookies, choose Preferences from the Edit menu. Select the Advanced Category from the Category pane on the left. In the cookie section on the right, click "Accept all cookies."

Internet Explorer 4+

To enable your cookies, Choose Internet Options from the View menu. Click the Advanced tab. Scroll down to the Security section and under Cookies, select "Always accept cookies."

Internet Explorer 5+ (:Using Internet Explorer 6 ? - Click here)

To enable your cookies, Choose Internet Options from the Tools menu. Click the Security tab then Custom Level. Scroll down to the Cookies section, select both "enable" buttons then click OK

2/ If cookies are enabled and the problem persists:

Netscape Navigator 4 and later versions:

Choose Preferences from the Edit menu. Select the Advanced Category. In the cookie section on the right, select "Warn me before accepting cookies."

Internet Explorer 4+

Choose Internet Options from the View menu. Click the Advanced tab. Scroll down to the Security section and under Cookies, select "Prompt before accepting cookies."

If you do not receive a prompt the next time you try to submit information on any of our forms, the browser is having difficulty retrieving a cookie.

Internet Explorer 5+

Choose Internet Options from the Tools menu. Click the Security tab then Custom Level. Scroll down to the Cookies section, select both "prompt" buttons then click OK

If you do not receive a prompt the next time you try to submit information on any of our forms, the browser is having difficulty retrieving a cookie.

More info on cookies

Privacy Settings on Internet Explorer 6.0

If you are using Microsoft Internet Explorer 6.0, and are experiencing problems using our website,
you need to adjust your privacy settings.

In the browser toolbar, select ‘Tools’,and then ‘Internet Options’.
Click on the ‘Privacy’ tab, and then ‘Advanced’.
Check the 'Override automatic cookie handling' box.
Then, under First-Party Cookies, select ‘Prompt’, and click ‘OK’.
Click ‘OK’ on the Internet Options screen
Close your browser and then re-open it, browse back to our homepage and log in if you are a member or post a load if you are a shipper of goods.
A pop up window will appear, asking about your cookie preferences.
Check the ‘Apply my decision to all cookies from this Web site' box, and then click on 'Allow Cookie’.